Go Answer sends text messages only to people who have agreed to receive them.

Callers

When you call a business that uses the Go Answer receptionist service, the receptionist may ask: "Would you like a text from us after this call?" If you say yes, Go Answer sends texts on that business's behalf to the number you are calling from, about that call only: a thank-you confirming your message was passed on, a confirmation of an appointment you booked, or the status of an order you asked about, including a tracking link. If you say no, or do not answer, you are never texted. Your call is transcribed and your yes is stored with the call record as proof of consent. Message frequency varies by call. Message and data rates may apply. Every text is marked "Sent via Go Answer", and the first text you receive tells you how to opt out.

Go Answer clients

If your business uses Go Answer, a team member can agree to receive a text each time a call is handled for the business. Before agreeing, the team member is shown that message frequency varies, that message and data rates may apply, and that they can reply STOP to opt out or HELP for help. The time of the agreement, the person and the mobile number are stored as proof of consent.

Stopping and help

Reply STOP to any message to opt out. Reply HELP, email [email protected], or call

888-521-7150 for help. Your mobile number and your consent are never sold or shared with

third parties or affiliates for marketing or promotional purposes.

Privacy Policy: https://www.goanswer.io/privacy-policy

Terms: https://www.goanswer.io/terms-conditions