We handle your calls so you can handle your business
Grow your reach with the power of our 24/7, live, bilingual virtual receptionists and web chat services.
Say hello to your 24/7 live communication experts
And goodbye to missing another customer's call or chat message ever again.
Virtual Receptionists
Our agents are available for your customers when you can't be. With our virtual receptionist service, you can ensure a human is there to answer the phone any time a customer calls.
Legal Services
Our legal intake services can help with capturing and screening callers, gathering new client information, scheduling appointments, and logging details instantly in your CRM and on your calendar.
Enterprise Solutions
Full-blown outsourced customer support. We handle inbound and outbound calls and inquiries, answer emails, set appointments, connect to calendar and CRM software, and much more.
What's a missed call worth to you?
More than just an answering service, we can handle everything — from scheduling appointments, providing customer service, inputting data directly in your CRM and calendar, connecting clients directly to your phone, and more.
Real people only.
Robots not allowed.
Warm & friendly voices
At Go Answer, we understand the value of real conversations with real people. Your customers can always count on having a friendly conversation with a real life human being. While we always use the latest technology, we never use AI for our virtual receptionists or web chat services.
Expertly trained
Go Answer’s contact center staff provide knowledgeable service and exemplary support. Our virtual receptionists are expertly trained to facilitate business processes across a wide range of industries, including scheduling medical appointments and managing legal client intake.
We answer to every industry
Go Answer is flexible to your needs, from entrepreneur to enterprise.
Legal Intake Services
Go Answer provides inbound services on behalf of your law office, taking incoming calls from potential clients and providing information to existing ones. We are experts in client intake.
Appointment Scheduling
Our team of trained experts are equipped to handle even the most complex legal inquiries to qualify leads and schedule appointments accordingly.
We’ll be your new favorite tool.
We support your contracting company by setting up custom scripts for onboarding new clients and even taking calls when you’re on your off hours.
We specialize in your specialty
From construction, cleaning, electricians, HVAC, landscaping, plumbing, and more, we have experience with every sector of contractor services.
Inbound Services
Go Answer provides a professional contact center presence and answering service for small businesses that will help you capitalize on every lead that comes your way.
Outbound Services
Our small business answering service lets you launch outbound sales and calling campaigns to increase sales and improve customer satisfaction.
Virtual Receptionists
We work with doctors, dentists, veterinarians, and more. From general practitioners to funeral services and everything in between, we have experience supporting a wide range of medical services.
HIPAA Trained
Our virtual receptionists’ answering scripts are tailored to the needs of your practice while keeping patient information confidential.
Money Never Sleeps
Handling clients and advising them on financial matters means that you’re dealing with an issue people care about 24/7. Although you can’t be there to take calls every minute of every day, we can.
Ready for Tax Season
Our staff is trained to help with tax season, and our contract-less services scale with you so you don’t have to deal with seasonal support turnover.
Coordinating Cancellations
Coordinating outbound calls for school cancellations is easy when you have a 24/7/365 call center in your corner.
Emergency Contacts
Our experts are trained in handling emergency contact calls with discretion and finesse, treating each individual with care and respect.
Corporate Communications
Whether you need to set appointments with contractors or want to follow-up with employees to ensure that a shift is covered, an arrangement with Go Answer can serve as your central hub.
We keep you running around the clock.
Our 24/7 communication centers can help your franchise run smoothly and stay 100% responsive to each challenge and opportunity that comes your way.
Call and talk to a live virtual receptionist
Find out why thousands of companies choose Go Answer.
888-462-6793We don’t like talking about ourselves
But we don’t mind if our customers do.
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Excellent Service
"We have had nothing but a positive experience working with 1-888-GO-ANSWER! Everyone we have worked with has been extremely helpful and accommodating with our eCommerce business. It has allowed us to offer our customers extended hours of service. The training process went smoothly and we couldn't be happier. Highly recommend their services!"
Kathleen | US
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Highly recommended agents.
"Our company has been working with Go Answer for a little over a month now. The agents we have working for us are kind, critical thinking, self motivated and hard working individuals. As a company with a lot of incoming calls, it is a relief to know we have dedicated agents ready to take the calls efficiently and effectively."
Sarah D. | US
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Simply the best!
"I have been using GO ANSWER for the past couple of years. I had set out to find a service who could handle the complexity of our calls, be professional and courteous in every situation, and be available 24/7. They have exceeded all expectations and have been a fantastic company to work with. I'm thrilled to say our CSAT scores have been improving ever since. Looking forward to an even better 2019!"
Mike M. | US
Why your business needs Go Answer
- 80% of callers who reach voicemail hang up
- 85% of customers will not call back if you miss their call
- 40% of calls happen outside normal business hours
- 76% of customers prefer phone to reach a business
Our team becomes your team
Go Answer understands no two businesses are the same. We’ll work with you to create custom protocols specific to your needs.
Scripts that set you apart
Your business is unique, and when your customers reach out for help, you don’t want to sound like everyone else. That’s why we help you customize scripts that embody the tone of your business while efficiently moving customers through your pipeline.
Instant updates on the go
Stay on top of your call answering operations, no matter where you are, with Go Answer’s call answering service. Our platform provides instant updates and real-time notifications to keep you connected and informed about your business. You can receive notifications for new calls, message updates, and call status changes, so you’re always in the loop.
We integrate with your tech stack
From calendars to CRMs, Go Answer seamlessly plugs into the tools you already use.
Go Answer clients have helped us cleanup
- 12,876 pounds of plastic
from the ocean.
Schedule a Free Consultation
Learn why thousands of companies choose Go Answer
Have more questions? Call us at 888-462-6793