Voted Top Call Center for 2024 by Forbes
Grow your reach with the power of our 24/7, live, bilingual virtual receptionists and web chat services.
Say hello to your 24/7 live communication experts
And goodbye to missing another customer's call or chat message ever again.
Virtual Receptionists
Our agents are available for your customers when you can't be. With our virtual receptionist service, you can ensure a human is there to answer the phone any time a customer calls.
Legal Services
Our legal intake services can help with capturing and screening callers, gathering new client information, scheduling appointments, and logging details instantly in your CRM and on your calendar.
Enterprise Solutions
Full-blown outsourced customer support. We handle inbound and outbound calls and inquiries, answer emails, set appointments, connect to calendar and CRM software, and much more.
What's a missed call worth to you?
More than just an answering service, we can handle everything — from scheduling appointments, providing customer service, inputting data directly in your CRM and calendar, connecting clients directly to your phone, and more.
Warm & friendly voices
At Go Answer, we understand the value of real conversations with real people. Your customers can always count on having a friendly conversation with a real life human being. While we always use the latest technology, we never use AI for our virtual receptionists or web chat services.
Expertly trained
Go Answer’s contact center staff provide knowledgeable service and exemplary support. Our virtual receptionists are expertly trained to facilitate business processes across a wide range of industries, including scheduling medical appointments and managing legal client intake.
We answer to every industry
Go Answer is flexible to your needs, from entrepreneur to enterprise.
Legal Intake Services
Go Answer provides inbound services on behalf of your law office, taking incoming calls from potential clients and providing information to existing ones. We are experts in client intake.
Appointment Scheduling
Our team of trained experts are equipped to handle even the most complex legal inquiries to qualify leads and schedule appointments accordingly.
We’ll be your new favorite tool.
We support your contracting company by setting up custom scripts for onboarding new clients and even taking calls when you’re on your off hours.
We specialize in your specialty
From construction, cleaning, electricians, HVAC, landscaping, plumbing, and more, we have experience with every sector of contractor services.
Inbound Services
Go Answer provides a professional contact center presence and answering service for small businesses that will help you capitalize on every lead that comes your way.
Outbound Services
Our small business answering service lets you launch outbound sales and calling campaigns to increase sales and improve customer satisfaction.
Virtual Receptionists
We work with doctors, dentists, veterinarians, and more. From general practitioners to funeral services and everything in between, we have experience supporting a wide range of medical services.
HIPAA Trained
Our virtual receptionists’ answering scripts are tailored to the needs of your practice while keeping patient information confidential.
Money Never Sleeps
Handling clients and advising them on financial matters means that you’re dealing with an issue people care about 24/7. Although you can’t be there to take calls every minute of every day, we can.
Ready for Tax Season
Our staff is trained to help with tax season, and our contract-less services scale with you so you don’t have to deal with seasonal support turnover.
Coordinating Cancellations
Coordinating outbound calls for school cancellations is easy when you have a 24/7/365 call center in your corner.
Emergency Contacts
Our experts are trained in handling emergency contact calls with discretion and finesse, treating each individual with care and respect.
Corporate Communications
Whether you need to set appointments with contractors or want to follow-up with employees to ensure that a shift is covered, an arrangement with Go Answer can serve as your central hub.
We keep you running around the clock.
Our 24/7 communication centers can help your franchise run smoothly and stay 100% responsive to each challenge and opportunity that comes your way.
Find out why thousands of companies choose Go Answer.
We don’t like talking about ourselves
But we don’t mind if our customers do.
Why your business needs Go Answer
Our team becomes your team
Go Answer understands no two businesses are the same. We’ll work with you to create custom protocols specific to your needs.
Your business is unique, and when your customers reach out for help, you don't want to sound like everyone else. That's why we help you customize scripts that embody the tone of your business while efficiently moving customers through your pipeline.
Stay on top of your call answering operations, no matter where you are, with Go Answer's call answering service. Our platform provides instant updates and real-time notifications to keep you connected and informed about your business. You can receive notifications for new calls, message updates, and call status changes, so you're always in the loop.
From calendars to CRMs, Go Answer seamlessly plugs into the tools you already use.
Go Answer clients have helped us cleanup
Learn why thousands of companies choose Go Answer
Try us risk-free for 14 days!
Enjoy our risk-free trial for 14 days or 200 minutes, whichever comes first.
Have more questions? Call us at 888-462-6793
Learn why thousands of companies rely on Go Answer.
Have more questions? Call us at 888-462-6793
If you would like to get in contact with a Go Answer representative please give us a call, chat or email.
Have more questions? call us on 888-462-6793