Virtual Receptionist Services
Our live 24/7 answering service ensures your business stays open, even when you’re asleep.
Never miss out-of-hours calls or inquiries
Every missed call is a missed opportunity. Save time and money with our best-in-class virtual receptionists.
Grow your business
We’ll take care of your customers while you take care of your company. Happy customers, successful business. It’s a win-win.
Personalized experiences
Every company and customer is unique — so why treat them the same? That’s why we don’t do “one-size-fits-all” services.
Dedicated support
Our transparent support structure ensures full accountability, with quick access to your dedicated account manager, 24/7/365.
Build customer loyalty
We’re in this together. Establish trust and enjoy lasting, repeat business with our award-winning customer care.
Let us take your calls 24/7
We can handle your overflow calls, after-hours calls, or every call.
Amazing features, unbeatable service
Forget answering machines and robots. They’re yesterday’s tech. Go Answer provides the empathy and human voice that’s crucial when you’re establishing lasting trust between your business and your customers.
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Full time, or just some time
- Our customized support packages have your business covered whenever you need us. We work for you when you want us to.
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No contracts, no hidden fees
- Being locked into a contract is awesome – said no one, ever. That’s why we offer flexible month-to-month plans that scale up or scale down – whatever you need.
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Transparency is key
- We want you to see exactly what we see. Get access to your account’s real-time activity via our, AlwaysOn™ Mobile App or through our client portal.
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Say goodbye to language barriers
- Provide all your clients with the best customer service available — in English or Spanish! Our bilingual answering services ensure each customer receives the personal attention they deserve.
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Dynamic software integration
- Our answering services seamlessly integrate with the tools you already use, from calendars to CRMs.
Start your 30-day free trial
Learn why thousands of companies rely on Go Answer.
Have more questions? Call us at 888-462-6793
We don’t like talking about ourselves
But we don’t mind if our customers do.
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Excellent Company + Affordable
"We've used a lot of companies in the past to handle our overflow and after-hours, and we've always been disappointed…and then we met Go Answer who is so clearly in a league of their own. They truly became our company – whether it was taking an order over the phone, dealing with customers problems over web-chat…they treated our customers the way we would treat our customers. Thank you for being awesome Go Answer"
Marle C. | US
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Highly recommended agents.
"Our company has been working with Go Answer for a little over a month now. The agents we have working for us are kind, critical thinking, self motivated and hard working individuals. As a company with a lot of incoming calls, it is a relief to know we have dedicated agents ready to take the calls efficiently and effectively. I would highly recommend Go Answer to any business!"
Sarah D. | US
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Great Onboarding Process
"Great onboarding process from start to finish. After researching reception services for days on end and spoken to several agencies, none did an excellent job like Go Answer. Speaking with Andrew L. was easy, fun and lively and provided excellence in communicating their services and answered all my questions. The family culture Go Answer has clicked instantly with our company culture. The team has done a fantastic job helping us get started. A+"
LHCS | US
Call and talk to a live virtual receptionist
Hear why thousands of companies choose Go Answer.
Frequently Asked Questions
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A virtual receptionist is a service that provides a professional answering and call management solution for businesses without having to hire an in-house receptionist. Our team of trained receptionists will answer your calls and handle your business communication needs on your behalf.
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We provide you with a dedicated phone number that you can forward your calls to. When someone calls, our virtual receptionist will answer the call in your business name and handle the call as per your instructions. We can take messages, transfer calls, schedule appointments, and more.
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Yes, our virtual receptionists are available 24/7/365. We understand that your business may receive calls outside of traditional business hours, so we are here to ensure that every call is answered in a timely and professional manner.
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Yes, you can customize how your calls are handled based on your specific business needs. You can provide us with specific instructions on how you want your calls answered and handled, and we will follow those instructions every time.
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Go Answer’s efficient answering service ensures all calls will be answered within 20 seconds or approximately 3 rings. That’s lower than the standard industry rate of 30 seconds! Go Answer constantly monitors our calls to establish the most efficient and up-to-date service for our customers.
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We can send you messages and call summaries via email, text message, or through our online portal. You can choose the method that works best for you.
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Our virtual receptionist service pricing varies based on the specific needs of your business. While our basic plans are available on our pricing page, please contact us to discuss your needs and receive a customized quote.
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Yes, we take data security and privacy very seriously. We have implemented industry-standard security measures to ensure that your business information is kept safe and confidential at all times.
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Yes, we can provide virtual receptionist service in English and Spanish. Please let us know if you have specific language requirements when you contact us to discuss your needs.
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Virtual receptionists provide several benefits, including 24/7 availability, cost savings, and the ability to handle a high volume of calls. Our receptionists also provide professional and personalized customer service, which can help increase customer satisfaction and loyalty.
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We provide virtual receptionist support for a variety of businesses, including e-commerce stores, online service providers, medical practices, and legal firms. Any business that wants to improve customer engagement and provide exceptional customer service can benefit from our call answering service.
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Virtual receptionists can help your business by providing professional and personalized customer service, answering calls promptly and efficiently, and forwarding important calls to the appropriate personnel. They also save you money on overhead costs and free up your time to focus on other aspects of your business.
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Our virtual receptionist services are different from other call answering and support services because we provide personalized and professional customer service that is tailored to the needs of your business. We also use the latest technology to ensure that your customers have a seamless experience when interacting with your business.
Most importantly, we never use AI, chat bots, or automated messages to handle your customers – every call is answered by a real human being, every time.
Try us today. 30 days, risk-free.
Sign up today and receive 200 minutes free. No contracts. No hidden fees.
Have more questions? Call us at 888-462-6793